We'll do our best to help you find the Formulas that work best for you, so that you can achieve your goals. If you aren't satisfied with your Formulas during the first 30 days, you can contact our customer support team and we'll send you the most up to date returns information and organise a refund. In order to qualify for a refund, you must have purchased the product directly from and have the original boxes. One refund per customer, first purchase only.



When you sign up for the Formula Membership, we offer a 30-day satisfaction guarantee on your first subscription purchase. Simply contact the support team and we will help you out. For subsequent orders we can only accept returns for unopened packages within seven days of purchase. However, the Membership is super flexible! You can update your subscription, skip, cancel or initiate a return anytime by contacting support.



  1. Send an email to

  2. Call us at +1 (646) 647-3599


Still have a question? Check out our FAQs page.


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